- The Shipping cost are at 5.99 per order within Germany. A delivery abroad is not possible.
- You can order easily and conveniently directly from this site online. For this purpose, you can create a user profile so that your data will be saved and you will not have to enter every time you order them. But you can also order without such registration with us as a guest. In this case, you need to enter your data with each order again.
- A pickup is not possible.
- We accept VISA, MasterCard, Paypal and SofortÜberweisung.
The processing of your payment will be made through a service provider, this all necessary information for payment processing to be passed to the service provider. When you shop in the elementary webshop, you agree that the service provider obtains information about your credit status at your local bank.
- Declare your bank opposite our service Payreto Limited. This takes place in a specially the intended form, which is provided by our service providers. Linde Gas Therapeutics GmbH has no time to look at your bank details and we do not store your bank account.
- Yes. We ship your order with UPS to you personally. If you can not accept the parcel UPS tried two more times deliver the package or possibly deliver to a neighbor. Are you also the third delivery attempt not home, the parcel will be returned to the elementary webshop.
- Yes. Naturally, you have a statutory right of return of 14 days.
To exercise your right of cancellation, you must notify us of your decision to withdraw from this contract. You can fill your statement here and electronically transmit and then receive a confirmation from us. To comply with the withdrawal deadline, it is sufficient that you submit and you send the message on the exercise of the right of withdrawal before the withdrawal period, the goods within 10 working days.
- The supply of goods which are unsuitable for reasons of health or hygiene reasons to return and were unsealed after delivery or after delivery were mixed by their nature inseparably with other goods; - The supply of goods which can spoil quickly or whose expiration date has passed quickly;
- If you wish to return an order within the return period, you can fill out the necessary form directly online here. Please logon with your user data and request a return via your order history. If you have placed an order as guest, please contact us via the Contact Form. We then organize a transfer via UPS and send you an e-mail Rüschein, you just have to print and attach to the package. Some items may be retouriert only unopened for hygiene reasons. Please note for the respective product description.
- You can pay us with credit card and Paypal.
- At the Elementar Webshop customers can order products without prescription at their own expense. Unfortunately, it is not possible to process your prescription purchases through the elementar Webshop. Of course, you can always check with your health insurance individual refund.
- Usually you will receive your order within 4-5 business days.
- We have great respect for your privacy and use your information only to process the order and give this course only to third parties for further use if and when this is necessary for processing or delivery of your order.